Privacy Policy

Stratton Garage only collects the information it needs to quote, install and stand behind your floor, and never sells it.

Stratton Garage Co. ("Stratton", "we", "us") is a locally owned garage flooring company in Southern Alberta. This policy explains how we collect, use and protect personal information when you contact us, fill out one of our forms, visit StrattonGarage.ca or hire us. We follow Alberta's Personal Information Protection Act (PIPA).

Information we collect

We collect information you give us directly:

  • Contact details: your name, phone number, email address and city or address.

  • Project details: the space you want coated, its size and condition, your timeline, and any photos you send us.

  • Job records: quotes, invoices, payment confirmations and warranty records once you become a customer.

This information comes from forms on Facebook and Instagram (Meta lead forms), forms on our website, phone calls, texts, emails, and our visits to your home.

How we use it

We use your information to:

  • Respond to your request and give you a quote

  • Schedule, plan and complete your install

  • Send invoices and receipts

  • Honour your warranty and handle any follow-up work

  • Keep records we are required to keep for tax and accounting

We will not use it for anything unrelated to your project without asking you first.

Who we share it with

We never sell, rent or trade your personal information. We only share it with companies that help us run the business, and only what they need:

  • Meta (Facebook and Instagram), which collects lead form answers on our behalf

  • Software providers we use for email, phone, scheduling, invoicing and accounting

  • Our financing partner, only if you choose to apply for financing

  • Our accountant, for tax and bookkeeping

We may also disclose information if the law requires it.

Photos of our work

We like to photograph and film finished floors for our website and social media. We only do this with your permission. We never post your name, address or anything that identifies your home unless you agree to it in writing.

Marketing messages

Filling out a form lets us contact you about your quote. We will only send you promotions, newsletters or seasonal offers if you separately agree to receive them. Every marketing email or text includes a way to unsubscribe, and you can opt out anytime by contacting us.

Website, cookies and ads

Our website and ads may use cookies and similar tools, such as the Meta Pixel and Google Analytics, to see how people use the site and to measure our advertising. These tools collect information like pages visited, device type and general location, not your name or contact details. You can block or delete cookies in your browser settings, and adjust your ad preferences in your Facebook and Google account settings.

How long we keep it and how we protect it

If you don't hire us, we delete your enquiry within 24 months. If you do, we keep your job and warranty records for the length of your warranty, and financial records as long as tax law requires.

We store your information in password-protected accounts and devices, and only Stratton staff who need it can see it.

Your rights

You can ask us at any time to:

  • See the personal information we hold about you

  • Correct anything that's wrong

  • Delete your information, unless we're legally required to keep it

  • Stop contacting you

We'll respond within 30 days. If you're not satisfied with how we handle your request, you can contact the Office of the Information and Privacy Commissioner of Alberta.

Contact us

For any privacy question or request, contact Aubrey at Stratton Garage:

Get Quote